PTC Off Campus 2026 Recruitment Drive for 2027, 2026, 2025 Batch Freshers

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PTC Off Campus 2026 Recruitment Drive for 2027, 2026, 2025 Batch Freshers: PTC is conducting an off-campus drive in 2026 for the position of Associate Product Analyst, hiring freshers and experienced candidates with 0 – 2 years of experience, and qualifications including a Bachelor’s degree are eligible to apply. This Job location is in Pune. For more information about PTC Job Openings 2026, check the sections below.

PTC Off Campus Recruitment 2026 | Overview

PTC Jobs 2026 – Responsibilities

• Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality queries with Windchill Products
• Provide a customer centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes
• Developing expert level knowledge of the Windchill installation and functionality issue and keep PTC Knowledgebase evolved.
• Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customer
• Assist in the creation and implementation of technical training and documentation related to the above topics
• Collaborate with other offices worldwide to provide first class support for mission-critical customers

PTC Careers 2026 – Qualification and Skills

• Education: Preferred: B.E. in Computer, IT
• Can work: B.E. (Mech/E&TC/Elect.) with CDAC or equivalent certification
• Experience:
• 0-2 years of Windchill functionality/configuration Administration
• Freshers with strong Java & Database Knowledge
• Good command on Java and Database is a must
• Strong written and verbal communication skills
• Operating System basic Administration skills (Windows/Unix)
• Basic understanding of networking and configurations
• Added Advantage:
• Oracle Certified Associate, Java SE 8 Programmer
• Oracle Database Administration Certified Associate

How to Apply for PTC Off Campus Drive 2026?

PTC Off Campus 2026 Recruitment Drive for 2026, 2025, 2024 Batch Freshers: PTC is conducting an off-campus drive in 2026 for the position of Associate Technical Support Representative, hiring freshers and experienced candidates with 0 – 1 years of experience, and qualifications including a Bachelor’s degree are eligible to apply. This Job location is in Pune. For more information about PTC Job Openings 2026, check the sections below.

PTC Off Campus Recruitment 2026 | Overview

PTC Jobs 2026 – Responsibilities

• Customer Case Processing & Routing
• Open support cases in the Customer Relationship Management (CRM) system for issues reported via phone, voicemail, or email.
•  Route incoming customer calls to the appropriate technical support team or department.
•  Escalate critical or urgent issues to Technical Support Management.
• Monitor and route ISO-related cases following low-rated customer satisfaction surveys.
  Community Moderation
• Act as an online PTC Community Moderator, enforcing moderation guidelines and contributing to PTC’s online support strategy.
• Case Handling & Support Tools
• Handle basic user issues related to PTC customer-facing tools (e.g., eSupport portal).
• Manage case routing and monitor support queues in line with ISO and internal processes.
• Analyze customer feedback submitted through the eSupport portal and CRM system.
• Coach/Mentor Help develop new hires on tools and processes related to Customer
• Service through Coaching or Mentoring Help Managers to prepare development plans and execute them.

PTC Careers 2026 – Qualification and Skills

• Bachelor’s degree in any discipline
  0–1 year of experience in customer support or a related field (preferred)
  Proficiency in Windows at the user level, with basic administrative knowledge
• Excellent verbal and written communication skills for handling customer issues via phone and email
• Strong troubleshooting abilities, including configuration, duplication, and root-cause analysis of technical issues
• Solid technical writing skills, with the ability to document and share knowledge through article publishing
• Escalate critical or urgent issues to Technical Support Management.· Monitor and route
• ISO-related cases following low-rated customer satisfaction surveys.
  Community Moderation

How to Apply for PTC Off Campus Drive 2026?

For all the latest news about the PTC Off Campus 2026 Recruitment, keep checking our site @ Freshers Now.