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HealthCare Global Walkin Drive: HealthCare Global is looking for enthusiastic candidates to join as Contact Center Executives at its Borivali West, Mumbai location. This full-time, permanent role is ideal for any graduate with 0 to 3 years of experience who is passionate about delivering excellent customer service. The company is conducting walk-in interviews from 11th to 20th November 2025, providing ample opportunity for interested applicants. As part of the Customer Success, Service & Operations department, employees will play a key role in assisting patients and ensuring smooth communication.
HealthCare Global Walkin Drive – Overview
| Company Name | HealthCare Global |
| Job Role | Contact Center Executive |
| Qualifications | Any Graduate |
| Experience | 0 to 3 years |
| Location | Mumbai ( Borivali West ) |
| Walkin Date | 11th to 20th November 2025 |
| Industry Type | Medical Services / Hospital |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success |
| Category | Walkin |
HealthCare Global Walkin Drive for Freshers -Responsibilities
- Handle inbound calls, emails, and messages from patients courteously and professionally.
- Provide accurate information about hospital services, doctors, specialties, timings, and procedures.
- Manage outbound calls for appointment reminders, feedback collection, and follow-up communications.
- Record all patient interactions in the CRM or Hospital Information System (HIS).
- Schedule, reschedule, and cancel appointments as requested.
- Coordinate with relevant departments, OPD coordinators, or doctors offices to confirm availability.
- Ensure proper documentation and timely confirmation of appointments to patients.
- Address patient concerns related to billing, insurance, reports, or directions within the hospital.
- Escalate unresolved issues promptly to the supervisor or relevant department.
- Maintain service quality and adherence to turnaround time (TAT) standards.
HealthCare Global Walkin Interview – Skills
- Strong communication and interpersonal skills.
- Empathy and patient-centric attitude.
- Good listening and problem-solving abilities.
- Ability to work in shifts, including weekends and holidays.
- High attention to detail and data accuracy.
- Team player with a focus on continuous improvement.
HealthCare Global Walkin Drive Details
- Walkin Date: 11th to 20th November 2025
- Walkin Time: 11.00 AM – 5.30 PM
HealthCare Global Walkin Drive Address
HCG Cancer Hospital, Holy Cross Road, I C Colony Off Borivali Dahisar, New Link Rd, Borivali West, Mumbai, Maharashtra 400103
To get more detailed information according to the Healthcare Global Walkin can check this article thoroughly. We will give you the absolute information about all other Walkins across India with brief details on our web portal Freshersnow. So keep on following our website to get a freshly updated info.